FAQs

FAQs

Monthly Parkers
I am a monthly customer in a parking garage operated by SP+ and I received a bill from SP+ for January parking. Should I pay this bill?

Yes. Please follow the instructions as specified on the bill.

I am currently a monthly customer in one of the SP+ garages. How do I register to maintain an account for monthly parking?

Please go to this website after March 1, 2015: this link and complete the form to establish a monthly parking account with SP+.

I do not currently have a monthly parking pass but want to register for monthly parking. How do I register for a new monthly parking
account?

Please go to this website: this link and register for Monthly Parking. Once established, you will receive an email with instructions regarding payment and how to pick up your garage monthly access card.

How do I pay for monthly parking going forward?

Once your account is established, you will be able to pay online each month with credit card or you can setup an auto draft from your banking account.

You will also be able to mail your check to the address listed on your invoice to:

SP Plus Corporation
8037 Collection Center Dr.
Chicago, IL 60693

I currently park at a garage (ex: City Place A) but would like to move to another garage (ex: Civic Parking Garage), what do I need to do in order to make that change?

You can complete the form online at this link and establish your account at your new garage. You may then come to our office to return your current garage monthly access card. Office Hours are Monday-Friday 9:00AM – 4:00PM. You will need to come to the office in order to pick up a different monthly access card.

Will garages still be open to monthly parker 24 hours a day?

Yes

Will patrons still be able to drop checks in drop boxes?

Payments for March 2015 invoices will continue to be accepted in drop boxes.  However starting with your April invoice all payments must be made online at this link or mailed to the address listed on your monthly invoice.

SP Plus Corporation
8037 Collection Center Dr.
Chicago, IL 60693

Can I still mail in payment?

Once your account is established and starting with payments for March 2015, payments may be mailed to:

SP Plus Corporation
8037 Collection Center Dr.
Chicago, IL 60693

Can I bring payment to City Place Garage?

Payments for March 2015 will be accepted at the office. Beyond April, please mail payments with your invoice to:

SP Plus Corporation
8037 Collection Center Dr.
Chicago, IL 60693